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SERM

Reputation management SERM

The goal of SERM is to shape a positive brand image and reduce the impact of negative reviews in search results

What does the SERM service include?

Online reputation audit:

  • Analysis of current platforms where company reviews are posted (Facebook, Google Maps, specialized review platforms).
  • Identification of negative and positive reviews appearing in top positions in search results.
  • Assessment of the company’s overall rating and its presence across various platforms.

Reputation management plan:

  • Selection of new platforms for publishing information about the company.
  • Encouraging positive reviews and creating content that highlights the company’s advantages.

Handling negativity:

  • Responding to negative reviews and resolving conflict situations.
  • Pushing negative reviews to lower positions in search results by optimizing positive reviews and content.

Improving ratings:

  • Engaging influencers to actively participate in evaluating the company through tailored strategies for encouraging reviews.
  • Working on improving the company’s overall rating on key platforms.

By ordering SERM services from our company, you will receive a comprehensive solution for managing your online reputation, helping to improve customer interaction and increase trust in your brand.

Team:

  • Project manager - coordinates processes, communicates with the client.
  • Influencers - create positive content, attract reviews, post comments.
  • SEO specialist - optimizes content, enhances positive results in search rankings.

Results you achieve:

  • Increase in the positive rating of the company in organic search results.
  • Displacement of negative reviews to lower positions.
  • Growth in the number of positive reviews on key platforms.
  • Improvement of your company's image and reputation among the target audience.

Shall we discuss your project now?

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Our clients

Zlagoda
Interpipe
Atmosfera
Wake Wood
Yuvileyniy
ABM Technology
Bauers Implants
Moda Milano
Istok
Poligrafist
Keraterm
Mill
Giorno Dentale
Konvi-pak
Yuvileyniy
Halim
Lasunka
Starbooks
Alterenergy Holding
Dokok

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