SERM

Reputation management SERM

The goal of SERM is to shape a positive brand image and reduce the impact of negative reviews in search results

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What does the SERM service include?

Online reputation audit:

Analysis of current platforms where company reviews are posted (Facebook, Google Maps, specialized review platforms).
Identification of negative and positive reviews appearing in top positions in search results.
Assessment of the company’s overall rating and its presence across various platforms.

Reputation Management Plan:

Selection of new platforms for publishing information about the company.
Encouraging positive reviews and creating content that highlights the company’s advantages.

Handling Negativity:

Responding to negative reviews and resolving conflict situations.
Pushing negative reviews to lower positions in search results by optimizing positive reviews and content.

Improving Ratings:

Engaging influencers to actively participate in evaluating the company through tailored strategies for encouraging reviews.
Working on improving the company’s overall rating on key platforms.

By ordering SERM services from our company, you will receive a comprehensive solution for managing your online reputation, helping to improve customer interaction and increase trust in your brand.

Team:

Project Manager - coordinates processes, communicates with the client.
Influencers - create positive content, attract reviews, post comments.
SEO specialist - optimizes content, enhances positive results in search rankings